Shipping policy

1. Shipping Locations

Currently, we exclusively ship within India. We do not offer international shipping at this time.

2. Order Processing Time

All orders require approximately 5 to 7 working days to be processed, packed, and dispatched from our warehouse. This processing time ensures the proper quality check, secure packaging, and handling of our astrological and spiritual items before they leave our facility.

3. Estimated Delivery Time

Once your order is dispatched, the estimated delivery time is approximately 7 to 9 days, depending on your exact location and pin code.

Please note that these are estimated timelines. Unforeseen circumstances such as extreme weather, local strikes, or logistical issues within the courier network may cause unexpected delays.

4. Shipping Charges

We are pleased to offer 100% Free Shipping on all orders across India. There are no hidden shipping or delivery fees applied at checkout.

5. Courier Partners & Order Tracking

We partner with reputed and reliable third-party courier services to ensure the safe and secure transit of your valuable items.

Once your package is handed over to our courier partner, you will receive a tracking number and link via email or SMS, allowing you to monitor your delivery status in real-time.

6. Delays and Specific Dates (Muhurat)

While we make every effort to deliver your items promptly, we cannot guarantee delivery before a specific date, festival, or Muhurat. We do not offer refunds, cancellations, or compensation for delayed deliveries that are beyond our direct control.

7. Failed Deliveries & Incorrect Addresses

Customers are responsible for providing complete and accurate shipping details (address, pin code, and active mobile number).

If a package is returned to us (RTO - Return to Origin) because the customer was completely unreachable, rejected the delivery, or provided an incorrect address, the customer will be required to pay an additional shipping fee to have the package dispatched a second time.

8. Missing or Damaged Packages in Transit

The responsibility for the safety of the package during transit lies with the courier partner.

If your package is confirmed permanently lost in transit by the courier company, we will initiate a full refund.

For products that arrive physically damaged due to courier mishandling, you must provide an uncut unboxing video within 2 days of delivery as outlined in our Return & Refund Policy to claim a replacement.