Privacy policy

Welcome to our store. Maintaining your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. What Information We Collect When you purchase something from our store or create an account, as part of the buying and selling process, we collect the personal information you give us such as:

  • Your name, billing address, and shipping address.

  • Your email address and mobile number.

  • Automatic Data: Our store is hosted on Shopify. Therefore, when you browse our store, we also automatically receive your computer’s internet protocol (IP) address, browser details, and device information to provide us with information that helps us learn about your browser and operating system.

2. How We Use Your Data We use the collected information for the following purposes:

  • To process your orders and arrange for delivery through our shipping couriers.

  • To provide order confirmations and updates.

  • Marketing and Promotions: With your permission, we may send you emails or SMS in the future about our store, new products (such as new Rashi bracelets or Rudraksha), discount offers, and other updates. You can 'Unsubscribe' (opt-out) from these marketing messages at any time.

  • Currently, this store does not share data with any other main portal. If both systems are linked in the future, this policy will be updated accordingly.

3. Third-Party Services and Data Sharing We do not sell your data. However, to fulfill your order, it is necessary to share data with certain third-party services:

  • Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored securely through Shopify’s data storage and databases.

  • Payment Gateway (Razorpay): We use Razorpay for secure online transactions. We do not store any sensitive credit card or bank account information (such as CVV or passwords) on our servers. Payment information is securely processed by Razorpay.

  • Courier Partners: We share your name, shipping address, and phone number with shipping companies to deliver the products to you.

4. Disclaimer for Astrological Products The Rudraksha, Yantras, Rashi Bracelets, Gemstones, and other items available in our store are based on spiritual beliefs and astrology. We make no claims or guarantees that purchasing these products will yield specific physical, mental, or financial results. These products are not a substitute for medical treatment or professional financial advice.

5. Data Retention & Your Rights

  • You can update your profile data or request to delete your account at any time.

  • However, even after an account is deleted, we will retain invoice and order information for a specific period to comply with tax and legal audit regulations.

6. Age of Consent By using this site, you represent that you are at least the age of majority in your state or province of residence (18 years or older). We do not knowingly collect personal information from minors.

7. Governing Law & Jurisdiction Any legal dispute or claim arising from the use of this site shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

8. Changes to this Privacy Policy We reserve the right to modify this privacy policy at any time, so please review it frequently. Any significant changes will be updated on this page immediately.

9. Contact Us If you have any complaints, questions about your personal information, or queries regarding privacy, you can contact our Grievance Officer, Zeel, at the following email address: Email: [email protected]